Frequently asked questions

About the Knox Partner Program

Samsung Knox Partner Program aims to support B2B or B2B2C partners throughout the product lifecycle to create better solutions, and support sales and marketing activities to reach more customers and increase sales volumes.
The Knox Partner Program provides developers with access to Samsung proprietary features and functionality – the security and manageability features of Samsung Knox for example. Specialized development tools, technical, and support resources are provided in order to assist in the creation of differentiated solutions on Samsung mobile devices. Direct connections with global support teams, as well as regional Samsung business contacts are available to select partners with the goal of quickly troubleshooting partner issues, as well as collaborating with the goal of getting more customer exposure and making more sales, together.

Joining the Knox Partner Program

You will need to be a registered business with a D-U-N-S number (registered with Dun and Bradstreet) and sign up using your corporate email address. This is applicable for companies developing solutions for commercial, or internal company use. Please note, your company will need to use the same address used to register with DnB to join the Knox Partner Program.
Yes, Partner registration is required for access to Samsung Knox development tools. These tools, such as the Samsung Knox SDK’s provide developers with access and control over powerful Samsung device security and granular management features.
No, there is no charge to join the Knox Partner Program. Please fill out the application form to register.
Knox Partners are companies that offer mobile solutions and services to their customers, or for internal company use. This can include both B2B and B2B2C businesses. We work with independent service/solution vendors (ISV’s), system integrators (SI’s), value-added resellers (VARs), and more.
No, you are not required to sign up separately for each country, but it is beneficial to provide regional contacts for each country or region your business operates in (coming soon). This can enable us to better connect with your company and subsidiaries globally.
Adding new users to your companies’ account can be done in a couple of easy steps. Log in to your partner account, and navigate to the ‘User Management’ section in the dashboard. From there you can click ‘Invite a new user’ to send them an email invitation containing a link to register as a user under your company.
Your information is kept within Samsung for regional sales and business team awareness.

About tiers

New program members are in the Bronze partner tier.
New registrants are automatically enrolled into the ‘Bronze’ tier, and can move up as they demonstrate success with Samsung. Partner activities and profiles are routinely evaluated by Samsung’s regional partner managers, and tier upgrades are.

SEAP and the Knox Partner Program

Yes – use your existing SEAP credentials to login to the Knox Partner Program, you can find your license keys on the dashboard.
In order to generate new license keys you will need to register as a partner in the Knox Partner Program.
No, you have been automatically migrated. Login as usual.
You will still be able to login to Knox Partner Program and view your current license keys. However, you will need to apply to become a Partner in the Knox Partner Program to create new license keys.

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