Managed Service Providers
As a Managed Service Provider, enhance your service offerings with Samsung Knox. Equip your customers with powerful device management features, improved security, and streamlined deployment tools. Access exclusive resources like the MSP Portal, along with comprehensive support, training, and recognition programs—driving revenue growth, customer satisfaction, and retention.
![[Video] MSP testimonials](/images/msp/thumb-nail-msp-be-part-of-the-team.png)
Program benefits*
Join webinars and courses to get certified in Samsung devices and Knox solutions.
Get certified in Knox solutions & services and request tailored training.
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Enjoy faster support with priority ticket visibility and exclusive technical assistance.
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Built for your business
Support businesses of any size with the Knox Partner Program—choose the right fit for your customers:
Tier-based packages for SMBs that provide predictable costs, easy-to-capture requirements, and automated workflows
Tailored solutions for enterprises to bridge knowledge and resource gaps while adapting to unique needs
Simplify management with the Knox MSP Portal
Effortlessly manage your customers and their solutions from a single, centralized platform. The Knox MSP Portal offers:
The power of Knox Suite for comprehensive device management
Centralized control to manage all customers, devices, and licenses in one place
Streamlined onboarding to easily onboard or delink customers as needed
Unlock Recommended and Premium MSP status
Advance your partnership with Samsung Knox by becoming a Recommended or Premium MSP. Enjoy exclusive benefits that set you apart from registered MSPs:
Dedicated partner success manager for personalized support*
Bi-annual strategy sessions to align on growth and opportunities*
Enhanced visibility with a listing in the reseller/MSP partner directory.
Take your business to the next level with tailored resources and recognition.
Why become a Samsung Knox MSP Partner?
Hear what our business partners have to say about working with us.
![[Video] MSP testimonials](/images/msp/msp-partner-video.png)
Frequently Asked Questions
How do I join the Knox Partner Program as an MSP?
To join the Knox Partner Program as an MSP, click Become a Partner. You’ll need the following:
- Your work email address
- A Samsung account (create one during signup if you don't have one)
- A D-U-N-S Number
What is a D-U-N-S Number, and where do I get one?
A D-U-N-S Number is a unique nine-digit identifier for businesses, issued by Dun & Bradstreet. It's the foundation of your company’s Live Business Identity in the Dun & Bradstreet Data Cloud.
To get a D-U-N-S Number, visit the Dun & Bradstreet website. If you're unable to obtain one, please contact your local Samsung representative for assistance.
What are Partner tiers?
The Knox Partner Program offers two MSP tiers to help you differentiate your capabilities and enhance the services you provide:
- Recommended MSPs: These partners have Knox-certified professionals and a proven track record in delivering successful Knox solutions. They provide a comprehensive range of services to meet customer needs.
- Premium MSPs: These top-tier partners are highly skilled with multiple Knox Expert certifications and extensive experience across a broad customer base and device portfolio. They offer advanced, tailored solutions and receive close collaboration with Samsung for unparalleled support.
Both Recommended and Premium MSPs are listed on the Reseller and MSP directory.
How long will my Recommended or Premium status be active?
Your Recommended or Premium status will remain active until the end of the calendar year. After that, we conduct an annual review to ensure partners continue to meet the necessary criteria.
What happens during the annual review?
During the review, Samsung will assess whether your MSP still meets the required criteria for your tier. This may include factors such as the number of registered customers, device activations, and in-house Knox certifications.
*Some features are subject to availability in your region/country. Features may vary depending on MSP Tier .
Partner with us
Application review
Our team will review your application and respond promptly via email.
Use your new features
Once accepted, explore the features and benefits of the Knox Partner Program available from your dashboard.