High-performance screen sharing and capturing
Knox remote support allows you to capture device screens, which can be saved for company use
Knox for remote support
Enable device monitoring and reduce downtime with the industry’s first native Android troubleshooting tool, designed to integrate with your solution.
Knox remote support is an exclusive Samsung feature for Android that allows IT admins to remotely control employee devices to troubleshoot and fix mobile devices in the field.
Knox features for remote support
The Knox platform extends the ability to remotely support Samsung devices.
Start and stop applications
Remotely open and close applications that may have serious bugs and performance issues.
Simulate hard key presses
Remotely walk through complicated troubleshooting problems and scenarios by remotely injecting key presses.
Why use Knox?
Cut costs
IT admins can troubleshoot device issues remotely in real-time with screen sharing, eliminating travel costs.
Save time
Reduce employee down-time and optimize employee productivity through quick problem resolution.
Enforce compliance
Monitor devices for corporate policy violations along with corrective actions on the devices.
How to integrate Knox features
To add remote support on Samsung devices, use our Knox SDK which extends capabilities in the Android SDK.
